Return Eligibility:
Damaged or Defective Items: If you receive a product that is damaged or defective, please contact our customer support team within 7 days of receiving the item. We will provide instructions for returning the product.
Wrong Item Shipped: In the rare event that you receive the wrong item, please notify us within 7 days of receiving the shipment. We will arrange for the correct item to be sent to you or provide a refund.
Change of Mind: If you change your mind about a purchase, you may return the product within 7 days of receiving the item. To be eligible for a return, the product must be in its original condition, including all packaging and tags. Return shipping costs in this case are the responsibility of the customer.
Return Process:
Contact Us: To initiate a return, please contact our customer support team at9858058771 and provide your order number and a reason for the return.
Return Authorization: Once your request is approved, we will provide you with a return authorization and instructions on how to return the item.
Return and Inspection: When we receive the returned item, we will inspect it to ensure it meets our return criteria. If the item is in acceptable condition, we will process your return.
Refund or Exchange: Depending on your preference, we will either issue a refund to the original payment method or arrange for an exchange. Refunds are typically processed within 7 days.
Exceptions:
Please note that certain items, such as personalized or custom-made products, may not be eligible for returns unless they are damaged, defective, or incorrect.
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